How To Choose a Pest Control Company

Check Licenses and Permits

Find a company that is legally registered in your state with a current, valid license. Unlicensed companies are more likely to use low-quality materials or harmful chemicals. Check with your state agency (usually via their website).

Check Reviews

Check Qualifications & Expertise

Technicians should have proper certifications from professional associations. Check for memberships that ensure members meet certain standards. Look on the company website or ask representatives.

Check Specialties

Some companies specialize in specific pests (like termites or bed bugs) or specific methods. Consider hiring a company that specializes in your pest problem for more effective treatment.

Check Methods

Companies should do an inspection before treatment. Ask about post-treatment inspections. Ask if they use Integrated Pest Management (IPM):

Check Guarantees

Good companies offer plans where they are responsible for additional treatments until the issue is resolved. Pest control often requires continuous work to identify the root cause.

Check Insurance

Make sure the company has both insurance and bonding. Insurance protects if workers are injured. Bonding means you will be reimbursed if workers cause property damage.

Qualification

Technicians have appropriate state certifications. Staff stays up-to-date on regulations and practices. Check if company has a certified entomologist on staff and uses IPM.

Safety

Company uses proper protective equipment, has insurance and bonding, and offers low-toxicity treatment options to protect your family and environment.

Experience

How many years in business? Experience with your specific pest? New employees train with experienced technicians, not just beginners treating your property.

Reputation

Check online reviews, ask friends and neighbors, verify Better Business Bureau grade, and ask for references from previous clients.

Value

Company offers guarantees for their work. Do not sign long-term contracts without guarantees and reasonable rates. Ask for estimates up front.

Customer Service

Company is transparent about prices and methods. Employees explain which pests you have and exactly how they will be dealt with.

About the Infestation

• What pests are in my home?
• How serious is the infestation?
• How long will treatment take?
• Is it likely pests will return?

About Preparation

• Do we need to vacate?
• Do we need to move furniture?
• Do we need to turn off irrigation?
• Will there be pesticide residue cleanup?

About Treatment

• Will pesticides be used?
• What are the health risks?
• How many treatments needed?
• What is the prevention plan?

About the Company

• Is the company state licensed?
• Are technicians properly trained?
• Are there contracts or guarantees?
• What will void the contract?

Do's

Don'ts